At the Couch, staff are either Social Workers/Psychotherapist or trained in other related fields. They have skills in CBT, SFT,  EMDR, DBT, Trauma-Informed or other modalities. Staff at The Couch will also be registered with a regulatory body such as; The College of Registered Psychotherapist of Ontario or The Ontario College of Social Workers. At some points the Couch does work with qualifying Psychotherapist who are in need of supervision hours to become fully registered with a college. As such these clinicians will work directly under myself who is an approved CRPO supervisor. All workers are supervised with supervisor access at all times.

The Couch strives to help facilitate change with the client and support the client as they move forward in the change process. Here to help.

Lori McDonell (owner and Therapist)

Lori McDonell (owner and Therapist)

Lori McDonell (MA RP) is a Registered Psychotherapist who specializes in Play Therapy, CBT, and SFT. Lori has been working with the First Nations community for the past 12 years and has been supervising clinical workers for the last seven years. Lori is a Play Therapy specialist with many years experience working with First Nations children Lori also has trauma informed, SFT, CBT, and Children’s Grief and Bereavement certified. Lori is currently working on specializing her skills in SFT around Play Therapy. Lori also is a NeurOptimal session provider.

“I am a client focused therapist and I do this work because I care about people and blessed that clients allow me to be a part of their healing path. I am the owner and operator of The Couch Counselling and Support Services and proud to offer client a variety of therapist who can fit their needs. We are truly Here to Help.”

Noel Dibe (RP, M.A.C.P. R.S.S.W)

Noel Dibe (RP MACP RSSW) comes from antiracism family of origin belief system; born in Spain (speaks fluent Spanish), with Asian (Syrian and Korean) parental influences. Throughout her psychology undergrad degree and RSSW diploma (member in good standing with the OCSWSSW) and M.A. in Counselling Psychology (MACP), she maintained a high level of curiosity when it came to any area involving Stress. Noel has served as a counsellor in multicultural centers and a clinician in a trauma treatment center. With certification and plans to be listed on the EMDRIA sites; Noel continues to accumulate consultation hours, as her continued focus is on the extensive pioneering of Francine Shapiro’s Eye Movement Desensitization Reprocessing (EMDR) holistic approach.


Noel Dibe
RP, M.A.C.P. R.S.S.W

 Noel’s training and experience also involves various evidence-based, client-centered (Humanistic, Existential, Cognitive and Behavioral) psychotherapies, such as Brief Solution-Focused, Strength Based Mindfulness Practice (MBSP), Emotional Freedom Therapy (EFT – tapping), Neuro/Bio-Feedback, Trauma processing via art therapy etc., Resourcing via Guided Meditations (with DAS), Narrative, Ordinal, CBT and DBT strategies to address triggers and dysfunctional cognitions. Noel has created various solution focused Coaching and Self-Regulation Modules, with a culturally sensitive framework, catering to all ages, genders and cultures. For years, Noel has provided clients of South Ontario with a wide range of psychological services. Catering to the unique cultural needs of the individual. Noel specializes in the treatment of trauma, with an eclectic interweaving of various evidence-based, holistic approaches.

“Life can be overwhelming and sometimes even exhausting, but I’m here to guide you through any obstacles you may face. My goal is to help.”

Soren Michelsen

Soren Michelsen (RP)

Soren Michelsen (RP) is a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario. Soren is experienced in working with problems such as Relationships, parenting and intimacy issues, anger management, trauma, anxiety, or depression. Soren has been working in different community counselling agencies, and he has been working with the first nations community for two years.

Soren holds Masters of Counselling Psychology from Athabasca University, and he specializes in Acceptance Commitment Therapy (ACT), a contemporary form of Cognitive Behavioral therapy (CBT). Soren has a special interest in how our mental health affects the way we relate to the people we love, and he seeks to help his clients move their lives in a direction that is truly meaningful to them.

“Reaching out for help can be difficult, but seeking assistance is often an important first step in creating change. I promise to listen to your story with curiosity and respect. As your helper, I also promise to ask you difficult questions to help you focus on the things that are truly important to you, and to help you steer your life in a direction that is meaningful to you.”

Eve Mpofu (RP)

Eve Mpofu (RP.Q) is a Registered Psychotherapist who holds a Master’s in Counselling Psychology. Since 2015 Eve has provided therapeutic support services in Nunavut working with the Inuit, as well as people from Indigenous communities in South-Western Ontario. She has also provided therapy to diverse populations, including couples, families, and groups. Eve works with a focus on healing from acute and complex traumas, anxiety and depression. Eve practices Play Therapy, Narrative Therapy, Cognitive Behavioral Therapy and Mindfulness based strategies as pathways to self-reflection, healing and overall mental wellness.

Eve specializes in the following areas: grief and loss, anxiety disorders, depressive disorders, feeling lost or disconnected from self, feeling disconnected from the Divine/Creator, spiritual exploration, intergenerational trauma, childhood trauma, relationship issues, LGBTQ issues, managing general stress, sexuality exploration, self exploration/awareness, negative self image.

“Your visions will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakes.” – Carl Jung

Eve Mpofu

Reenie Wallace

Reenie Wallace (RP)

Reenie Wallace (RP) As a counselor I’ve been helping young people (and older ones) who are experiencing hopelessness, dis-empowered, failures, life disruptions, relationship issues, bullying, peer pressure, body shaming, alienation due to divorce or separation, boyfriend or girlfriend break ups, to rise from the dust.

I’ve helped parents to become better parents through couples counselling. I have supported couples in re-establishing strong foundational family relationships and even issues that surrounds their deeper marital needs by offering Sex Therapy and The Understanding of Human Sexuality.

I’ve had the pleasure of working with members of the LGBTQ community who sometimes encounter many of the above-mentioned issues but suffer more intensely from the additional burden of needing acceptance within the lager societal framework to be in receipt of love and acceptance.


I’ve the added passion in providing support to people of all varied cultural, ethnicity and nationality and have a genuine understanding of many specific issues endemic to Aboriginal people, Hispanic people, and other cultures—issues they may encounter due to their biological and social constructs. I’m here when you are ready.

Krystal Gauthier (B.S.W, R.S.W, Psychotherapist, CCA)

Krystal R.S.W has adopted a clinical and holistic approach to client care, recognizing resiliency and capacity for change in individuals as they progress towards desired healing goals. 

Krystal is certified in Global Assessment of Needs (GAINSQ3) a psychosocial assessment tool utilized to guide all aspects of treatment planning and used in Substance Use referral to treatment centers, Acudetox an Auricular Acupuncture Treatment used in the management of withdrawal maintenance, Mindfulness Therapy, Dialectical Behavioral Therapy, Cognitive Behavioral Therapy Practice, Narrative Therapy, and Internal Family Systems Models of Practice.

Krystal Gauthier
BSW, RSW, Psychotherapist, CCA

Krystal has spent over a decade working in community practice with individuals and families experiencing Mental Health challenges and Addictions struggles. Krystal has worked with individuals from all walks of life, who are experiencing pain and struggle in their life and want to increase self-awareness, distress tolerance, emotional regulation, interpersonal effectiveness, and overall quality of life to transform trauma and pain towards contentment and emotional stability. Krystal provides specialized treatment for clients experiencing substance use, generalized addictions, anxiety, trauma, grief, loss, and overall mental health challenges. 

Krystal has experience working within the Indigenous communities through Native Child and Family Services participating in family strengthening groups, where she was able to take in more about heritage, traditions, culture, rituals, spiritual beliefs, and healing.